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EMD stands for Electronic Miscellaneous Document. An EMD allows you to sell and track the usage of charges, for example excess baggage charges, change fees and a residual value. The EMD is the solution for all fees collected outside a ticket. This has since replaced all existing virtual miscellaneous documents and IATA VMPDs.

There are two types of EMDs, the standalone EMD (EMDS) and the associated EMD (EMDA) that can be associated to e-ticket coupons. The two types differ in their behaviour and usage. Here are the main characteristics:

1. EMD-A (associated)

  • Directly linked to individual flight coupon.
  • Enables to collect charges used at the same time as flight coupon (both coupon status synchronized).
  • Can be automatically or manually associated and disassociated from an ETKT.
  • Examples : Excess baggage, Sports Equipment, PETC

2. EMD-S (standalone)

  • Not intrinsically linked to the ticket.
  • Can be issued in connection with ticket (as a reference).
  • Can be consumed at different stages (At Issuance, At Change of status time).
  • Examples : Penalty Collection, Residual Value

Understanding Reason for Issuance (RFICs) and Reason for Issuance Sub Codes (RFISCs)

An RFIC is a Reason-For-Issuance Code (coded on 1 character, example: A, C …). It defines which group of services an EMD belongs to. The RFICs are compliant with the IATA standard.
An RFIC can have multiple Reason-For-Issuance Sub-Codes (RFISCs) coded on 3 alphanumeric characters (examples: 0BT, 99I …). The RFISCs are airline-specific, even if some ATPCO recommendations do exist.

3. How RFICs/RFISCs are used in the EMD TSM

  • When you create an EMD Transitional Stored Miscellaneous (TSM) document or EMD pricing record, the RFIC and RFISCs and their description are automatically filled in the EMD TSM.
  • All services contained in an EMD belong to the same reason for issuance.
  • An EMD may contain only one RFIC but several RFISCs for different services or fees. Each EMD coupon is based on the RFISC.
  • An EMD cannot contain both chargeable special service requests (SSRs) and manual auxiliary segments (SVCs) in one TSM. The system automatically performs a split when the EMD TSM is created.
  • On the next page you can find different EMD Reason for issuance codes (RFIC) and Reason for issuance sub codes (RFISC).

If the RFIC is the same, on same EMD there can be different RFISCs:

Example: EGSD/VKQ

Example EGSD/VKQ table
List of EMD services for KQ

 

The EMD Guide

The EMD guide offers three features:

1. A list of airlines which have opened their EMD to Amadeus Travel Agencies in a given country.

2. A list of markets where an airline distributes EMDs to Amadeus Travel Agencies.

3. A list of services proposed by an airline and the characteristics for the service.
Amadeus holds EMD trainings every quarter to ensure that our partners i.e. Travel Agents are competent and efficient enough to successfully and comfortably issue EMDs.

Students during Amadeus EMD workshop

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