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Innovation and collaboration bring airlines together in the Middle East, Turkey, and Africa

Amadeus Airline Forum in Dubai,

At the Amadeus Airline Forum in Dubai, 24 airlines came together to discuss innovation and collaboration at the first airline forum in the region. Mega carriers and also small local airlines attended, a testimony to the diversity of the region.

Learn from the experts: How to issue an e-ticket receipt without pricing information?

e-ticket receipt

Would you like to issue an e-ticket receipt for your clients without the pricing details? Thanks to Amadeus this is now possible.

Once a flight ticket has been issued, an agent may choose to issue a traveller with either an …

“Place the customer at the heart of what you do,“ says Amadeus Expert Bafana Sithole

Business Line Manager for Customer Solutions at Amadeus Africa Bafana Sithole
Business Line Manager for Costumer Solutions at Amadeus Africa Bafana Sithole

Business Line Manager for Customer Solutions at Amadeus Africa Bafana Sithole is passionate about matching the right product to the right client. “I understand the customer very well, which allows me to find the right products for the right clients.”…

Are travel buyers finding TMC fees too expensive?

African Business Travel Association

Are travel buyers finding TMC fees too expensive? This and many other topics were discussed at the annual African Business Travel Association Conference (ABTA) in Rustenburg, South Africa.

During the conference, ABTA and Carlson Wagonlit presented the results of a …

The digital world: Does your travel agency have what it takes to move online?

Having an online or mobile presence is a hot topic for travel agencies in Africa.

Amadeus’ Thierry Dongier, Head of online sales, Middle East and Africa, recently discussed how retailers can unlock the digital world at the KATA Industry Meeting …

Amadeus celebrates travel agents at the Live Travel Space Awards Night in Kenya

November babies cutting cake with Antoine and Mathieu
November babies cutting cake with Antoine and Mathieu

Amadeus officially launched the Live Travel Space in Kenya during a prestigious Agents Awards Ceremony in Nairobi.

During the Awards Ceremony, Amadeus thanked customers for their unwavering support over the years. “Our industry has seen some turbulent times, but our …