Who are you and
how long have you been with Amadeus? I’m Onuwa Edward Adigwe, Sales Coordinator, Nigeria & Ghana. An extrovert & creative person. Joined Amadeus August 2009, over 4 years ago.
What does your job in the ACO entail? I’m responsible for the administration of the Agent loyalty programme – AmadeusFirst. I coordinate and manage the ACO sales events. I am also in charge of business intelligence analysis reports and CRM administration.
About AmadeusFirst, how many members are
currently enrolled in this loyalty programme?
We have 3,400 members.
What aspect of your job do you most enjoy? I would say analyzing reports, something to do with my accounting background, and organizing customer events.
In your opinion, what’s the best thing about working in the travel industry? It affords me the opportunity to appreciate the cultural diversity around the world.
Growing up what profession did you hope to pursue? A Pharmacist
Which Amadeus value is important for you and why? That would be Customer First. Our success depends largely on our Customers.
What is the greatest accomplishment of your life, thus far? Publishing a book – The Outcast Heir
What kind of music do you enjoy? Reggae, Dance Hall & Country Music
What’s your most used word or phrase? (Laughs) …”you understand”