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14 August 2017 , 11:02 am

Amadeus Tip: How to enter a ghost segment

Amadeus Tip

Do you know how to enter a ghost segment? With our weekly Amadeus Tip, we tell you all there is to know about ghost segments.

When a flight segment is confirmed from a source other than the Amadeus System, you can enter it into the PNR as a ghost segment so you can maintain a passenger’s complete itinerary and price the segments.

You use the GK status code to enter a confirmed ghost segment or GL for a waitlisted ghost segment.

The difference between ghost segment and passive segment is:

  • The status code is GK
  • You cannot issue tickets
  • You can enter segments for all airlines
  • Messages are not sent to the airline

When entering a ghost segment, you must enter the record locator or airline sales agent identification number.

The flight times are optional. If the times are different to those stored in Amadeus, your times override the times in the system.

Short Sell

You can use the short sell entry from a displayed availability. For example:

AN10JUNMIAEWR12N

** AMADEUS AVAILABILITY – AN **          225 TU 10JUN 1200N

1   6X 044  A9 D9 F1 Y9/MIA EWR  100P    400P   E0/M807    3:00

            H9 K9 B9 V9 Q9 T9

2   7X 920  F7 Y7 B7 H7/MIA EWR  120P    428P   E0.7577    3:08

            M7 K7 Q7 V7 N7 S7 L7

SS1K1/GK/RECLOC

Component

Identifies

/GK

Slash, ghost segment status code

/RECLOC

slash, airline record locator

Response:

RP/MIAXXXXXX/MIAXXXXXX            GZ/SU   7FEB1x/1537Z   RECLOC

  1.PAXXX/STEVE

  2  6X 044 K 10JUN 2 MIAEWR GK1            100P 400P   ABC123

     ARRIVES TERMINAL C

  3 AP MIA XXX-XXX-XXXX – AMADEUS – A

  4 TK OK07FEB/MIAXXXXXX

>

Long Sell

SS6X6124Y10JUNMIAMADGK1/620A853A/RECLOC

Component

Identifies

GK

Ghost segment status code

1

Number of passengers

/620A853A

Slash followed by the flight times in 12 hour clock (military format is also accepted)

/RECLOC

slash, airline record locator

Response:

RP/MIAXXXXXX/MIAXXXXXX            GZ/SU   7FEB1x/1537Z   RECLOC

  1.PAXXX/STEVE

   2  6X6124 Y 10JUN 2 MIAMAD GK1            115A 235P   RECLOC

     SEE RTSVC

>

The system validates the information you enter against the Amadeus database. If the information does not match, the system issues a warning message, but accepts your entry.

For System User airlines, if the information does not match, the system issues a warning message, and it does not accept your entry. For example:

SS6X6123Y10JUNMIAMADGK1/0115A0235P/RECLOC

PASSIVE FLIGHT/CLASS DOES NOT MATCH PUBLISHED SCHEDULE

>

You can add the plus 1 or 2 days, or minus a day, in your time entry if the arrival date is different from the departure date. For example:

  • /10301230+1
  • /10301230-1
  • /10301230+2

FOR INFORMATION: Please note that the system will send the following warning message if you add a past dated Ghost Segment and EOT: WARNING : PAST DATED SEGMENT REMOVED.

The system accepts the EOT but removes the past dated Ghot Segment (in the same transaction).

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This post was written by Amadeus Africa Team

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