Amadeus recently inaugurated its new offices in Port Harcourt. The inauguration was celebrated in November in conjunction with the Eastern Region Agency Forum at the Swiss Spirit Hotel & Suites in Port Harcourt, Rivers State.
During this interactive event, Amadeus focused on the voice of the customer, listening to their challenges and finding ways to improve business relationships. The Agency Forum Event fosters unity by bringing the travel industry together.
Present at the event were:
- The National Association of Nigerian Travel Agencies (NANTA), Eastern Region Chapter
- Air France & Arik Air
- Cornerstone Insurance
- Access Bank & Providus Bank
Olayinka Olaleye, Amadeus Head of delivery services Nigeria & Ghana, MEA, Travel channels, presented various solutions to delegations, including the Amadeus Value Hotel & Transfer.
The Cornerstone Insurance team explained how travel agents can sell travel insurance on SELCO, while the banking team spoke about how tailored banking solutions can be provided for travel agents.
Air France gave a comprehensive presentation on Amadeus BMP-RTS, a collaborative tool to enhance the work flow between IATA and non-IATA agencies. Finally, NANTA commended Amadeus for its support to travel agencies in the eastern region and assured their continuous patronage.
A few lucky travel agents were presented with tablets and Laptops.