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Developing Strategic Policies for the Sustainability and Growth of the Travel and Tourism Industry in Nigeria. This was the theme of the 43rd Annual General Meeting (AGM) of the National Association of Nigerian Travel Agencies (NANTA), which was held in Lagos.

Together with travel professionals, buyers, industry stakeholders and government representatives, Amadeus joined NANTA to discuss the need to drive the Nigerian travel and tourism sector forward through digitisation, innovative diversification and efficient regulations.

Yann Gilbert, Managing Director Amadeus Nigeria and Ghana, highlighted the need for the travel industry to adapt faster to a rapidly changing travel and tourism environment. Gilbert urged travel agents and tourism players to embrace technological developments such as online and mobile payments.

Gilbert focussed on three key industry issues for the travel industry in Nigeria.

  1. There is an urgent need for local airlines to be represented on the global distribution system (GDS) in order for them to achieve success not only in their own market, but also internationally. Gilbert explained Amadeus saw over 14 million boarded on Amadeus flights in 2017.
  2. Aviation is not the only sector to benefit from technology. There is a need for Nigerian hotels to embrace technology and be represented on the GDS, simplifying the booking process for travel agents. Amadeus is ready to help hotels transition to a GDS environment.
  3. Payments are the future of travel. Amadeus officially became the first IATA certification for the new IATA easy pay system.

Innovation was an important theme at the conference. Otunba Olusegun Runsewe, Director General of the National Council for Arts and Culture (NCAC), strongly advocated during the AGM that travel and tour operators should be more innovative to explore the untapped areas of the sector.

Meanwhile, Mr. Bernard Bankole, President of NANTA, said he was optimistic that the introduction of the Nigerian Travel Practitioners Identity Card (NTPIC) (
in the sector will weed out unscrupulous practitioners. This initiative is supported by Amadeus.

The event was lauded by the industry as a huge success.