Blog

Let’s improve professionalism in the travel industry in Nigeria

CEO of Zigona Travel and Tours, Financial Secretary and Chairperson, Education & Training Committee of NANTA, Ngozi Ngoka is passionate about the travel industry in Nigeria.

Ngozi started her career at a construction company, where she worked in the logistics …

Need help with your ‘what-do-you-call-it’? Lindsay Palmer to the rescue…

If there is one face or voice at Amadeus that the South African travel industry knows through and through, it’s Lindsay Palmer’s.

Lindsay has been at the heart of customer services. She’s also the person behind the AQMs, bringing the …

South Africans among the world’s most stressed travel workers

Questionable future prospects, poor work-life balance and less than average equal opportunity in the workplace are cited by African travel professionals as reasons for their lower level of happiness compared to their global counterparts.

South Africans claim they are the …

When does your client want luxury?

Luxury travel can be a very lucrative niche for travel agents in Africa. However, more than with any other type of traveller, travel agents will need to know exactly how to flawlessly meet each luxury client’s expectations, as they will …

A Fundamental Shift from Need to Desire

As a consultant for the travel industry, I first explored the fascinating and diverse travel industry of Africa in 1996. I found that each country and region in Africa has distinct challenges and opportunities.

There are some issues however, that …

Africa – a continent of promise and innovation

I have travelled extensively through Africa over the past 8 months to visit the Amadeus teams across the continent, and have in fact visited four of our five regions during my travels.

When you visit Africa, you realise the extent …