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Application du mois – JetLag Genie

Africa's mobile revolution

Votre clientèle entreprise est constamment en déplacement. Ces personnes ne peuvent pas se permettre d’être affectées par les effets du décalage horaires. Conseillez à vos clients de télécharger l’application JetLag Genie pour être toujours au top de leur forme quand …

Les marchés émergents représenteront 51% du trafic aérien au cours de la prochaine décennie

Ils ne sont plus émergents, ils sont là et ont déjà un impact sur l’industrie globale du voyage comme le montre notre rapport sur L’avenir de l’industrie du voyage. On prévoit que les pays nom membres de l’OCDE, qui représentaient …

Amadeus’s Customer Services Hub ensures effective handling of client queries

When Immanuel Banza was appointed Amadeus Southern Africa’s Senior Manager Customer Services at the beginning of 2013, it became clear to him that the four departments that played a key role in servicing Amadeus customers needed to cooperate more and …

Amadeus e-Support Centre: Support every time, everywhere

Amadeus e-Support Centre provides a single access point to learning and support content such as user and product guides, quick cards, course guides, technical manuals and videos. It offers a range of information and services such as troubleshooting, real-time alerts, …

Amadeus Ghana loyalty programme

The name speaks for itself. One may be wondering what the name is? ‘Amadeus First’ loyalty programme. The best partnership one can enjoy is a win-win partnership. Based on this, Amadeus Ghana introduced a loyalty programme to give back to …

Customer service tailored to your needs

With Sub-Saharan Africa being a prime growth region for the travel industry, customer service is key. In every decision, our customers are our priority. Amadeus invests heavily in local skills and talent, empowering our local staff to enable first call …